Agenda Item Details
Day 1   Wednesday Oct 9, 2019
2:15 - 3:00pm
Communication and Team Effectiveness
Presented By:

Mary T. Yates, M.Ed

Align Associates, Inc.

Aurora, Ontario

Presenter's Background

Mary has spent more than 30 years helping individuals and organizations through the change process where the majority of her work has been in the health care and hospital field. She is currently Principal of Align Associates, providing expertise in the area of physician leadership, leadership development, team effectiveness, performance management, meeting & retreat facilitation, human resources management, curriculum design and quality improvement. In addition, Mary is also a faculty member with the Canadian Medical Association’s Physician Manager Institute. Previously, Mary was Director of the Physician Workplace Support Program, a unique service offered through the Physician Health Program of the Ontario Medical Association designed to assist physicians with enhancing their interpersonal effectiveness in the workplace.

Mary designed (along with Michael Kaufmann MD and Paul Farnan MD) and currently delivers a two day course for physician leaders called Managing Disruptive behaviour: a rational approach for physician leaders and has authored (along with Paul Farnan, MD) a web enabled learning module called Dealing with difficult physicians (University of Ottawa/e physician

Mary’s undergraduate degree in is Psychology and she has a Master of Education degree in Adult Education (Human Resources Development). She has achieved Advanced Level standing from the Ontario Society for Training and Development and completed an internship in Organization & Human Resources Development through University Associates in Tucson AZ.

When Mary is not pondering the dynamics of ‘large systems change’, she spends her time being
proud of her two children, Jamie and Danielle, and dreams of kitchen renovations. 


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